2) If you need medication refills, food or other retail supplies, please call a few days ahead to ensure we have the product in stock and have time to prepare it for you. Payment can be made over the phone or via e transfer. Your goods will be delivered to your vehicle.

3) Please refrain from “drop ins”. Call ahead so we can prepare for your visit.

4) When you arrive at the clinic, remain in your car and call the clinic 780-967-2967. If the door is locked during business hours, we are still there, just taking necessary precautions. Phone or ring the doorbell. We will meet you outside and discuss the plan. Think of the old school drive-ins, bring some snacks and browse the internet while you wait from the comfort of your car.

5) As always, we are available by phone. Allow us to triage with you over the phone to decide what is the best plan of action for your animals.

6) Large animal services will continue to be offered. But please, if you are at risk (see #1) you must inform us at the time of booking so arrangements can be made.

7) We may be forced to change the services we offer during this time. Be assured we will be trying to do whatever we can to continue service while taking precautions, staying safe and protecting you & your animals as well as our team and families.

8) As always, by the nature of our location, we have a natural “social distance”. We are taking care to ensure no overlap of clients during this time.

Please keep us safe so we can continue to help you and your pets.